Payment Options

Flexible, Secure, and Transparent Payment Solutions

At Yvollo™, we strive to make every aspect of your shopping experience effortless and enjoyable. From selecting your favorite premium eyewear to choosing how to pay, we’ve designed every detail with your convenience in mind.

To offer you maximum flexibility, here are the payment options available when shopping with Yvollo:

How Can You Pay?

  • Credit and Debit Cards: Visa, Mastercard, American Express, and UnionPay are accepted for fast and secure transactions.
  • Digital Wallets: Use Apple Pay, Google Pay, or PayPal for quick and easy checkout.
  • Flexible Financing with Klarna: Spread your payments over time with Klarna’s stress-free installment options (where available).
  • Bank Transfers: Opt for a domestic or international wire transfer and enjoy a 5% discount on your total order. Details below.
  • Yvollo Gift Cards and Store Credit: Easily redeemable during checkout for a seamless and rewarding shopping experience.
  • Promotion Codes: Apply your exclusive codes at checkout to unlock special discounts.

1. Credit and Debit Card Payments

Paying with a credit or debit card is one of the most convenient and reliable ways to shop. These methods offer advanced protection against fraud and give you full control over your spending.

Shopping with Confidence

Your trust is our greatest asset, and we go above and beyond to ensure every transaction with Yvollo is as secure as it is seamless. Here’s how we protect your payment information:

  • SSL Encryption: Safeguards your card details during the transaction process.
  • Industry-Standard Gateways: Securely handle payments without hassle.
  • No Storage of Payment Details: Yvollo does not retain payment data, further enhancing your security.
  • 3-D Secure Technology: Programs like Verified by Visa and Mastercard SecureCode provide an extra layer of fraud prevention.
  • American Express Address Verification: Matches billing and shipping addresses for added security.

2. Digital Wallets: Seamless and Secure Payments

At Yvollo™, we understand that convenience is key when it comes to making your purchase. That’s why we accept Apple Pay, Google Pay, and PayPal, ensuring a smooth and secure checkout experience.

Why Choose Digital Wallets?

  • Ease of Use: Complete your payment with just a few taps or clicks.
  • Enhanced Security: Digital wallets use encryption and tokenization to keep your information secure.
  • Speed and Efficiency: No need to enter your card details manually—simply confirm your payment and you’re done.

3. PayPal: Simplicity Meets Flexibility

Pay easily with PayPal and enjoy additional features like “Buy Now, Pay Later” or paying in three interest-free installments. It’s quick, secure, and perfect for fast checkouts.

Why use PayPal?

  • PayPal is safe: PayPal stores your financial information and protects it with the most advanced security and fraud prevention systems. PayPal never shares your financial information with Yvollo or any other seller.
  • PayPal is fast and easy: once you create your account you won't have to enter your card or bank account details to pay. You'll only need your email address and a password.
  • PayPal is flexible: debit card, credit card or bank account, you choose how to pay.

4. Klarna: Shop Now, Pay Later

With Klarna, you can bring home the eyewear you love today and pay for it later. Choose between four interest-free installments or other flexible payment plans. For more information, visit Klarna’s page or download the Klarna app.

5. Bank Transfers: Secure Savings

★ Pay with Bank Transfer and Save 5%

Complete your purchase via Bank Transfer and apply the code TRANSFER-5% at checkout to receive an immediate 5% DISCOUNT on your total order.

How to Pay via Bank Transfer:

  • Use the Code: Enter TRANSFER-5% in the promo code field at checkout.
  • Make the Transfer: Use the following bank details:
    • Bank: Revolut Bank
    • Account Name: Evolinx Brands & Products SL
    • IBAN: ES69 1583 0001 1493 3187 1227
    • BIC: REVOESM2
  • Include Your Order Number: Add your order number as the payment reference.

Important Notes:

  • Payment Confirmation: Your order will be processed as soon as the payment is confirmed.
  • Expedite Processing: Email your payment confirmation to billing@yvollo.com, including your order number in the email subject line.
  • Order Validity: Orders will be held for 48 hours before being canceled if payment is not received.

6. Using Yvollo Gift Cards

Redeeming your Yvollo Gift Card is simple:

  • If your order exceeds your store credit or gift card balance, choose another payment method to cover the remaining amount.
  • If your balance exceeds your order total, you can reuse the same code for your next purchase. The remaining balance will remain valid until fully utilized.

7. Store Credit: A Rewarding Way to Shop

Shopping with Yvollo becomes even more enjoyable with Store Credit, allowing you to conveniently apply your balance toward future purchases.

How Does Store Credit Work?

  • Redeem your Store Credit at checkout by entering your unique code in the "Gift Card/Store Credit" field.
  • If your order exceeds your Store Credit balance, simply pay the remaining amount using another payment method.
  • If you have unused credit after your purchase, the remaining balance will stay valid for future use until fully redeemed.

Why Use Store Credit?

  • Flexibility: Shop at your pace and use your balance whenever it suits you.
  • Convenience: Apply your credit effortlessly at checkout.
  • Exclusivity: Enjoy a seamless experience tailored to your loyalty.

8. Promotion Codes: Exclusive Savings

Apply your discount code at checkout in the "Promotion Code" field to enjoy exclusive offers. Please note:

  • Only one code can be used per order.
  • Codes apply exclusively to full-priced items.
  • Codes cannot be combined with other promotions unless explicitly stated.
  • Discount codes are not valid on Flash Sale items.

Having trouble? Our Customer Service team is ready to assist you.

Why Yvollo?

From flexible payment options to secure transactions, we are here to ensure your experience with Yvollo is nothing short of exceptional.

Frequently Asked Questions

What payment methods does Yvollo accept?

At Yvollo, we accept a wide variety of payment methods to accommodate your preferences:

  • Credit and Debit Cards: Visa, Mastercard, American Express,
    and UnionPay.
  • Digital Wallets: PayPal, Apple Pay, Google Pay, and Klarna
    (where available).
  • Bank Transfers: Domestic and international wire transfers
    (with a 5% discount on your total when using this option).
  • Yvollo Gift Cards and Store Credit: Easily redeemable during
    checkout.
  • Promotion Codes: Apply discounts by entering codes during
    checkout.

For more details on region-specific payment options, visit the Payment section on our Customer Service page.

Are card payments secure?

Yes, Yvollo uses advanced security protocols to protect your payment information:

  • SSL Encryption: Safeguards your card details during the transaction process.
  • Industry-Standard Gateways: Ensure secure and hassle-free payment processing.
  • No Storage of Payment Details: Yvollo does not store your payment data, further enhancing your security.

Additional protections include:

  • 3-D Secure Programs: Verified by Visa and Mastercard SecureCode add an extra layer of protection.
  • American Express Address Verification: Ensures your billing and shipping addresses match.

What happens after I place an order?

Once your payment is confirmed:

  1. Your order will be processed, typically on the same day.
  2. You’ll receive an order confirmation email with details.
  3. Updates will follow as your order is packed and shipped.

How do I get a refund after returning an item?

Refunds are processed promptly:

  • To Original Payment Method: Up to 7 business days after we receive and inspect the returned item.
  • Store Credit or Gift Card: Issued within 24 hours for use on future purchases.

Depending on your bank or credit card provider, it may take several days for the refund to reflect in your account. For full details, visit our Returns & Refunds page.

Can I pay in currencies other than Euro (EUR)?

All payments and refunds are processed in Euro (EUR). Your bank may apply exchange rates and additional fees if your account is in a different currency.

How does the verification process work for card payments?

To comply with the EU Payment Services Directive (PSD2), online payments may require 2-factor authentication, which adds an extra step to verify your identity.

  • For Visa and Mastercard: A pop-up window will prompt you to enter your SecureCode password.
  • For American Express: The shipping address must match the billing address; otherwise, additional verification is required.
  • If you encounter issues, contact your bank or select an alternative payment method like PayPal or Digital Wallets.

How do I use PayPal or PayPal Credit?

To pay via PayPal:

  • Select "PayPal" during checkout and log in to your PayPal account.
  • If you don’t have an account, you can register and complete the payment.
  • Refunds will be credited back to your registered PayPal account.

For PayPal Credit:

  • Opt for this option during checkout to split your payments into installments.

Can I pay with Apple Pay or Google Pay?

Yes, you can use Apple Pay or Google Pay to complete your purchase:

  • These options are quick, convenient, and secure for mobile transactions.

Does Yvollo accept wire transfers?

Yes, we accept both domestic and international wire transfers.

  • A 5% discount is applied to orders paid via wire transfer.
  • Domestic transfers are typically processed the same business day, while international transfers may take longer depending on your bank.
  • For assistance, contact our Customer Service team.

How do I redeem a gift card, store credit, or promotion code?

Redeeming your code is easy:

  1. At checkout, enter your code in the designated "Gift Card/Store Credit/Promotion Code" field.
  2. The discount will be applied, and the final price will update automatically.
  3. If the balance exceeds your order total, the remaining credit will stay active for future use.

What fees might I encounter?

  • Transaction Fees: Your bank may charge transaction or currency conversion fees.
  • Refund Processing: Refunds are always issued in Euro, and any exchange rate differences or fees are not covered by Yvollo.

What should I do if my payment fails?

  • Double-check your card details and ensure your payment method is valid.
  • Contact your bank to confirm that there are no restrictions on online transactions.
  • Try an alternative payment method or contact our Customer Service team for assistance.