Submit a Return Request
To request a return, follow these steps:
1. Click on the Profile icon in the store's navigation, or visit the Refund Policy.
2. Log in to your account:
- Enter your email address in the "Email" field, then click Continue.
- Check your email inbox for a message from our store and copy the six-digit verification code provided.
- Return to the online store and enter the six-digit verification code.
3. Select the order you wish to return.
4. If your order contains multiple items, choose the specific items you want to return.
5. Choose a reason for the return and include any additional notes for the store.
6. Click Submit Request.
If your return request is approved and requires shipping, you will receive an email with shipping instructions and a return shipping label. Once the product is returned, a refund will be processed.